Store Operations Leader — Retail & Team Coach

Abercrombie & Fitch Spain, SL; Columbus (OH); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

A Global Team of People Who'll Celebr8

Job summary

Abercrombie & Fitch Co. is seeking a Store Supervisor to lead salesfloor and stockroom operations, oversee staffing, training, and payroll, and ensure exceptional customer service. You will drive sales through product knowledge, visual displays, and brand consistency in a fast-paced environment.

The role emphasizes teamwork, initiative, and the ability to manage multiple tasks while delivering detailed execution and strong store performance.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Communication skills

Interpersonal skills

Leadership

Team building

Initiative

Education

Bachelor's degree OR one year of supervisory experience in a customer-facing role

Job description

Abercrombie & Fitch Co. is seeking a Store Supervisor to lead salesfloor and stockroom operations, oversee staffing, training, and payroll, and ensure exceptional customer service. You will drive sales through product knowledge, visual displays, and brand consistency in a fast-paced environment.

The role emphasizes teamwork, initiative, and the ability to manage multiple tasks while delivering detailed execution and strong store performance.