Retail Store Operations Lead

Abercrombie & Fitch Spain, SL; Richmond (VA); Presencial; USD 42 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Resumo da oferta

Abercrombie & Fitch Co. is seeking a retail supervisor in Richmond, VA to oversee salesfloor and stockroom operations, manage staffing and payroll, and develop non-management staff. You will train teammates, maintain product knowledge, and ensure exceptional customer service while driving sales.

The role emphasizes brand representation, visual displays, and inventory control in a fast-paced environment. Collaboration across teams supports career growth and internal promotions.

Qualificações

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment

Responsabilidades

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Conhecimentos

Customer-facing

Communication skills

Interpersonal skills

Team building

Coaching

Initiative

Multi-tasking

Attention to detail

Proactive thinking

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Abercrombie & Fitch Co. is seeking a retail supervisor in Richmond, VA to oversee salesfloor and stockroom operations, manage staffing and payroll, and develop non-management staff. You will train teammates, maintain product knowledge, and ensure exceptional customer service while driving sales.

The role emphasizes brand representation, visual displays, and inventory control in a fast-paced environment. Collaboration across teams supports career growth and internal promotions.