Store Manager: Lead, Develop & Elevate Customer Experience

Abercrombie & Fitch Co.; Springfield (VA); On-site; USD 65,000 - 95,000; Full time

Job summary

Abercrombie & Fitch Co. seeks a Store Manager to lead a Virginia store. You will manage staffing, training, and development for both part-time and full-time associates, ensuring top service and adherence to brand standards.

You will oversee salesfloor and stockroom operations, payroll, scheduling, asset protection, and omnichannel initiatives while driving product knowledge and customer engagement. The role requires strong leadership and a passion for brand culture.

Qualifications

• Must have retail store management experience.
• Proven leadership skills and ability to coach teams.
• Strong customer service focus and brand presentation awareness.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service and seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Leadership

Staff coaching

Customer service

Payroll management

Scheduling

Inventory control

Brand standards

Omni-channel

Data analysis

Asset protection

Job description

Abercrombie & Fitch Co. seeks a Store Manager to lead a Virginia store. You will manage staffing, training, and development for both part-time and full-time associates, ensuring top service and adherence to brand standards.

You will oversee salesfloor and stockroom operations, payroll, scheduling, asset protection, and omnichannel initiatives while driving product knowledge and customer engagement. The role requires strong leadership and a passion for brand culture.