Retail Store Manager - Wireless Sales & Customer Experience

Hunter Super Techs - TurnPoint; Holden (MA); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Paid Training

Health, Dental, Vision Insurance

401K Match

Tuition Reimbursement

Job summary

Victra is seeking an Assistant General Manager to lead a sales team and deliver outstanding customer experiences in a retail store environment. You will coach sales specialists, drive sales targets, and oversee daily operations, merchandising, and customer service excellence.

You will set goals, train staff, and ensure compliance while maintaining high store standards and a positive team culture.

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.

Responsibilities

• Lead sales team on the shop floor and coach individuals to improve performance.
• Set daily/weekly/monthly sales targets and monitor progress.
• Provide training and mentoring to deliver outstanding customer experiences.
• Oversee store operations including merchandising, inventory, and cash handling.
• Ensure store readiness and compliance with planograms and policies.

Skills

Sales leadership

Customer service

Team development

Coaching

Goal setting

Staffing

Education

High school diploma or GED

Job description

Victra is seeking an Assistant General Manager to lead a sales team and deliver outstanding customer experiences in a retail store environment. You will coach sales specialists, drive sales targets, and oversee daily operations, merchandising, and customer service excellence.

You will set goals, train staff, and ensure compliance while maintaining high store standards and a positive team culture.