Retail Store Manager – Sales & Customer Experience

Goodwill-of-Central-and-Northern-Arizon; Chandler (AZ); On-site; USD 20,000 - 29,000; Full time

Job summary

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager in Chandler, AZ. The role oversees the sales floor, leads the team, and drives attainment of daily to yearly sales goals while maintaining Goodwill brand standards.

The successful candidate will have at least one year in retail management and customer service, be proficient in Microsoft Office, and pass background and drug screenings. High school diploma or equivalent is preferred.

Qualifications

• One-year work experience in Retail Management.
• One-year customer service experience required.
• Proficient in Microsoft Office Suite.
• Ability to pass a background check and drug screen.
• Ability to speak and read English proficiently.
• High School Diploma or Equivalent preferred.

Responsibilities

• Oversee daily operations of the sales floor to meet store goals.
• Lead, mentor, and develop Retail Sales Associates.
• Ensure store standards, customer service, and security procedures are followed.
• Handle complex sales transactions and returns.
• Coordinate with leadership to execute store strategies and training.

Skills

Customer service

Leadership

Retail management

Microsoft Office Suite

English proficiency

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager in Chandler, AZ. The role oversees the sales floor, leads the team, and drives attainment of daily to yearly sales goals while maintaining Goodwill brand standards.

The successful candidate will have at least one year in retail management and customer service, be proficient in Microsoft Office, and pass background and drug screenings. High school diploma or equivalent is preferred.