Retail Store Manager – Customer Experience Leader

Goodwill-of-Central-and-Northern-Arizon; Chandler (AZ); Presencial; USD 20.000 - 29.000; Jornada completa

Descripción de la vacante

Goodwill of Central and Northern Arizona is hiring a Retail Store Manager to lead the sales floor, drive daily operations, and hit set sales goals. You will recruit, train, and mentor Retail Sales Associates, ensuring exceptional donor and customer service, and maintaining store standards.

Expect responsibilities across inventory, reporting, security, health and safety, and cross-store collaboration as needed.

Formación

• One year of work experience in retail management.
• One year of customer service experience preferred.
• Proficient in Microsoft Office.

Responsabilidades

• Oversee daily sales floor operations to meet sales goals.
• Lead, coach, and develop Retail Sales Associates.
• Ensure excellent customer service to donors and customers.
• Maintain store cleanliness and brand standards.
• Manage merchandising, inventory, and cash handling.
• Ensure compliance with health, safety, and security policies.
• Transfer staff between stores as needed.

Conocimientos

Retail management

Customer service

Leadership

English proficiency

Educación

High School Diploma or Equivalent

Herramientas

Microsoft Office

Descripción del empleo

Goodwill of Central and Northern Arizona is hiring a Retail Store Manager to lead the sales floor, drive daily operations, and hit set sales goals. You will recruit, train, and mentor Retail Sales Associates, ensuring exceptional donor and customer service, and maintaining store standards.

Expect responsibilities across inventory, reporting, security, health and safety, and cross-store collaboration as needed.