Retail Store Manager: Lead Teams & Elevate Customer Experience

AT&T; Concord (CA); On-site; USD 66,000 - 99,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and Accident Insurance

Employee Assistance Programs (EAP)

Job summary

AT&T in Concord, CA is seeking a Store Manager responsible for overseeing daily store operations, merchandising, and driving sales objectives. You will coach a team of retail sales consultants to deliver top-tier service and participate in off-site promotional events.

The role emphasizes leadership, communication, and collaboration with stakeholders to achieve store goals, with a strong emphasis on customer experience and growth opportunities.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Experience in management or leading a team is preferred.
• Strong planning, analytical and problem-solving skills.

Responsibilities

• Oversee daily store operations and merchandising.
• Lead and coach retail sales consultants to meet sales and service goals.
• Drive product launches and promotional activities, including off-site events.
• Ensure excellent customer experiences and recommendations of AT&T services.

Skills

Leadership

Communication

Sales experience

Team development

Stakeholder collaboration

Tools

AT&T systems

Job description

AT&T in Concord, CA is seeking a Store Manager responsible for overseeing daily store operations, merchandising, and driving sales objectives. You will coach a team of retail sales consultants to deliver top-tier service and participate in off-site promotional events.

The role emphasizes leadership, communication, and collaboration with stakeholders to achieve store goals, with a strong emphasis on customer experience and growth opportunities.