Retail Store Manager: Lead Teams & Elevate Experience

Jobtailor; Milpitas (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

AT&T is seeking a Retail Store Manager to oversee daily store operations and lead a team to achieve sales goals. You will manage merchandising, product launches, and promote AT&T products while delivering an extraordinary customer experience.

Ideal candidates bring strong communication and leadership, 3+ years in sales/customer service in telecom, and proven team development. Evening/weekend availability and 40 hours/week required.

Qualifications

• Excellent communication and leadership skills.
• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.
• Ability to work evening and weekend hours.
• 40 weekly hours.

Responsibilities

• Oversee all aspects of the daily operation of a retail store.
• Manage and develop a team.
• Handle merchandising and product launches.
• Meet and exceed sales objectives.
• Ensure customers receive an extraordinary experience with AT&T products and services.
• Perform outreach and promotional activities, including off-site events as needed.
• Coach retail sales consultants to meet sales and service goals.
• Collaborate with key stakeholders on initiatives beyond store walls.

Skills

Sales Management

Leadership

Communication

Team Development

Customer Experience

Telecommunications Knowledge

Analytical Skills

Problem-Solving

Evening/Weekend Availability

Stakeholder Collaboration

Tools

AT&T Mobility Systems

Job description

AT&T is seeking a Retail Store Manager to oversee daily store operations and lead a team to achieve sales goals. You will manage merchandising, product launches, and promote AT&T products while delivering an extraordinary customer experience.

Ideal candidates bring strong communication and leadership, 3+ years in sales/customer service in telecom, and proven team development. Evening/weekend availability and 40 hours/week required.