Retail Store Manager — Lead Team, Elevate Customer Experience

Finish Line, Inc.; Phoenix (AZ); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Competitive pay & benefits

Career growth

Dynamic environment

DEI initiatives

Job summary

Finish Line, Inc. is seeking an Assistant Store Manager to lead daily store operations, inspire a high-performance team, and deliver exceptional customer experiences. You will have autonomy to shape store success and contribute to growth.

This role emphasizes leadership, team development, and excellence in customer service within a fast-paced retail environment. Competitive pay, benefits, and career growth opportunities are offered.

Qualifications

• Proven experience as a Retail Store Manager or similar role with a track record of achieving sales targets and managing a team.
• Strong leadership, communication, interpersonal and organizational skills.
• Customer-focused mindset with passion for delivering memorable shopping experiences.
• Ability to analyze sales data, manage budgets and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays.
• Proficiency in retail management software and basic computer applications.

Responsibilities

• Lead and develop a motivated team; set goals and provide feedback to ensure top performance.
• Create an exceptional customer experience by addressing needs and resolving issues.
• Drive store sales and profitability through merchandise management and promotions; meet targets.
• Oversee daily operations: inventory, merchandising, and store maintenance; ensure policy compliance.
• Manage store budgets, control expenses and analyze sales data to drive revenue growth.
• Implement local marketing initiatives and engage with the community to strengthen brand presence.
• Monitor industry trends and competitors; identify opportunities for improvements and implement solutions.
• Perform additional duties and projects as required.

Skills

Experience

Leadership

Customer-centric

Analytical skills

Flexibility

Tech-savvy

Education

High School Diploma or GED

Job description

Finish Line, Inc. is seeking an Assistant Store Manager to lead daily store operations, inspire a high-performance team, and deliver exceptional customer experiences. You will have autonomy to shape store success and contribute to growth.

This role emphasizes leadership, team development, and excellence in customer service within a fast-paced retail environment. Competitive pay, benefits, and career growth opportunities are offered.