Store Manager: Lead Team & Elevate Customer Experience

R551US The Finish Line, Inc.; Wilkes-Barre (Luzerne County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. is seeking an Assistant Store Manager and Supervisor to lead daily store operations, inspire a high-performance team, and deliver exceptional customer experiences.

You will have autonomy to shape the store’s success and contribute to the company’s growth. This position offers competitive pay, health benefits, retirement plans, and employee discounts, along with opportunities for career advancement within a dynamic retail environment.

Qualifications

• Proven experience as a Retail Store Manager or similar role with a track record of achieving sales targets and team management.
• Strong leadership, communication, interpersonal, and organizational skills.
• Customer-centric mindset with a passion for delivering outstanding shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays.
• Proficiency in retail management software and basic computer applications.

Responsibilities

• Lead and develop a motivated team; foster a positive work environment and set clear goals.
• Create an exceptional customer experience by addressing needs and resolving issues.
• Drive store sales and profitability through merchandise management and promotional strategies.
• Oversee daily operations including inventory, visual merchandising, and store maintenance; ensure policy compliance.
• Manage store budgets, control expenses, and analyze sales data to optimize performance.

Skills

Leadership

Customer Experience

Sales & Performance

Analytical Skills

Flexibility

Tech-Savvy

Education

High School Diploma or GED

Tools

Retail management software

Basic computer applications

Job description

The Finish Line, Inc. is seeking an Assistant Store Manager and Supervisor to lead daily store operations, inspire a high-performance team, and deliver exceptional customer experiences.

You will have autonomy to shape the store’s success and contribute to the company’s growth. This position offers competitive pay, health benefits, retirement plans, and employee discounts, along with opportunities for career advancement within a dynamic retail environment.