Retail Store Manager - Lead Team, Elevate Service Quality

R551US The Finish Line, Inc.; New York (NY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401K plan

Employee discounts

Career growth opportunities

Job summary

The Finish Line, Inc. is seeking an Assistant Store Manager or Supervisor to lead daily store operations, coach a high‑performing team, and deliver outstanding customer experiences.

You will drive sales, manage inventory and visual merchandising, oversee budgets, and ensure safety and policy compliance while fostering a positive, inclusive work environment. This role offers growth opportunities within our nationwide store network.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership skills with excellent communication, interpersonal, and organizational abilities.
• Customer-centric approach with passion for delivering outstanding service.
• Analytical skills to analyze sales data and manage budgets.
• Flexibility to work weekends and holidays as needed.
• Tech-savvy with proficiency in retail software and basic computer tools.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team; set goals and provide feedback.
• Customer Experience: Create an exceptional shopping experience and address customer needs.
• Sales & Performance: Drive store sales and profitability through merchandising and promotions.
• Operational Excellence: Oversee inventory, visual merchandising, and store maintenance.
• Financial Management: Manage budgets, control expenses, and analyze sales data.
• Marketing & Community Engagement: Lead local initiatives and build community relationships.
• Innovation & Problem‑Solving: Identify improvements and implement store-wide enhancements.
• Additional duties and projects as required.

Skills

Leadership

Customer service

Analytical skills

Flexibility

Tech-savvy

Education

High School Diploma or GED

Tools

Retail management software

Basic computer apps

Job description

The Finish Line, Inc. is seeking an Assistant Store Manager or Supervisor to lead daily store operations, coach a high‑performing team, and deliver outstanding customer experiences.

You will drive sales, manage inventory and visual merchandising, oversee budgets, and ensure safety and policy compliance while fostering a positive, inclusive work environment. This role offers growth opportunities within our nationwide store network.