Retail Store Manager — Lead Team, Drive Sales & Growth

Wild Bill's Tobacco; Taylor (MI); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

Merchandise discounts

Development and growth opportunities

Monthly Bonus

Merit increases bi-annually

Recognition program

Job summary

Wild Bill's Tobacco in Taylor, MI is seeking an experienced Retail Store Manager to oversee daily operations, staff, inventory, and finances while delivering exceptional customer service. The ideal candidate has retail management experience and a passion for the tobacco industry.

Responsibilities include recruiting and training staff, driving sales, managing inventory and cash, and ensuring compliance with company policies.

Qualifications

• At least 21 years old.
• Completion of high school degree.
• 1-2 years of previous manager experience.
• Flexible to work weekends and holidays if needed.
• Flexible to work 12 hour shifts at times.
• Standing for long periods of time.
• Ability to lift up to 50 pounds.

Responsibilities

• Recruit, interview, select and retain top talent.
• Motivate, coach, develop, lead, and train the store employees on an ongoing basis.
• Create opportunities to develop team's product knowledge to be the expert.
• Develop team selling skills to meet or exceed sales goals.
• Manage and supervise a team of retail employees, including scheduling and performance management.
• Promote company policies and procedures and ensure all employees comply.
• Guide team to identify, recommend and implement changes to improve productivity.
• Set clear performance expectations and ensure store team is trained in sales, customer service, and operations to meet company standards.
• Communicate priorities and sales driving information effectively to maximize opportunities.
• Maintain a clean, safe environment by complying with health and sanitation procedures.
• Ensure the store is properly stocked with inventory and manage inventory levels and product ordering.
• Acquire product knowledge about all products and stay aware of launches and promotions.
• Create relationships with customers to suggest products.
• Meet or exceed store sales and operational goals.
• Manage all store operations daily (inventory, cash handling, staffing, customer service, cash reconciliation, deposits).
• Assist customers with sales transactions and provide excellent customer service.
• Develop plans to maximize sales and drive consistent performance results.
• Identify performance opportunities and work with District Manager to address issues.
• Stay informed on corporate directives, initiatives, policies, and procedures.
• Implement store programs to increase efficiencies in sales, service, operations, and branding.
• Majority of business hours on sales floor; greet customers and coach employees.

Skills

Written communication

Leadership

Customer service

Microsoft Office

Store operations

Basic math

Education

High school diploma

Job description

Wild Bill's Tobacco in Taylor, MI is seeking an experienced Retail Store Manager to oversee daily operations, staff, inventory, and finances while delivering exceptional customer service. The ideal candidate has retail management experience and a passion for the tobacco industry.

Responsibilities include recruiting and training staff, driving sales, managing inventory and cash, and ensuring compliance with company policies.