Retail Store Leader: Build Teams, Drive Sales & Growth

Wild Bill’s Tobacco; Iron Mountain (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Merchandise discounts

Monthly bonus

Development opportunities

Merit increases

Recognition program

Job summary

Wild Bill’s Tobacco in Iron Mountain, MI is seeking a Retail Store Manager to oversee daily operations of our location. You will recruit, train, and lead staff, manage inventory and finances, and deliver exceptional customer service to every guest.

The role requires hands-on leadership, a passion for retail and the tobacco industry, flexibility to work weekends and holidays, and the ability to lift up to 50 pounds.

Qualifications

• At least 21 years or older.
• Completion of high school degree.
• 1–2 years of previous manager experience.
• Flexible to work weekends and holidays if needed.
• Flexible to work 12 hour shifts at times.
• Standing for long periods of time.
• Ability to lift up to 50 pounds.

Responsibilities

• Recruit, interview, select and retain top talent.
• Motivate, coach, develop, lead, and train the store employees on an ongoing basis.
• Create opportunities to develop team's product knowledge to be the expert.
• Develop team selling skills in order to meet or exceed sales goals.
• Manage and supervise a team of retail employees, including scheduling and performance management.
• Promote company policies and procedures and ensure all employees comply.
• Guides team to identify, recommend and implement changes to improve productivity.
• Sets clear performance expectations and ensures store team is trained in sales, customer service, and operations to meet company standards.
• Communicates priorities and sales driving information effectively to ensure store employees are equipped to maximize business opportunities.

Skills

Written communication

Leadership

Customer service

Microsoft Office

Store operations

Basic math

Education

High school diploma

Job description

Wild Bill’s Tobacco in Iron Mountain, MI is seeking a Retail Store Manager to oversee daily operations of our location. You will recruit, train, and lead staff, manage inventory and finances, and deliver exceptional customer service to every guest.

The role requires hands-on leadership, a passion for retail and the tobacco industry, flexibility to work weekends and holidays, and the ability to lift up to 50 pounds.