Retail Store Manager: Lead Team, Drive Profit & Experience

Smoothie King (SKFI); Holland (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

Smoothie King is seeking an experienced store manager to run our Holland, MI location with attention to detail and a hands-on leadership style. You will supervise staff, manage budgets, optimize stock and pricing, ensure outstanding customer service, and drive profitability while upholding safety and brand standards.

In this role you will lead a team to meet sales targets, maintain store appearance, and ensure compliance with company policies.

Qualifications

• Experience in supervising staff and daily store operations.
• Strong customer service orientation and communication skills.
• Ability to manage budgets and financial records.
• Proven problem-solving and initiative in a retail setting.

Responsibilities

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Smoothie King is seeking an experienced store manager to run our Holland, MI location with attention to detail and a hands-on leadership style. You will supervise staff, manage budgets, optimize stock and pricing, ensure outstanding customer service, and drive profitability while upholding safety and brand standards.

In this role you will lead a team to meet sales targets, maintain store appearance, and ensure compliance with company policies.