Store Manager: Drive Growth & Customer Experience

Smoothie King (SKFI); Lansing (MI); On-site; USD 52,000 - 70,000; Full time

Job summary

Smoothie King is seeking an experienced Store Manager to oversee daily operations, manage staff, and drive sales at our Lansing, MI location. You will ensure excellent customer service, optimize inventory, and monitor financial performance while maintaining brand standards.

The ideal candidate will lead a team, manage budgets, and implement promotions to maximize profitability while upholding safety and health regulations.

Qualifications

• Commercial awareness and confidence are essential for store leadership.
• Strong organizational and numerical skills enable budgeting and reporting.
• Excellent communication and IT literacy support daily store operations and customer service.

Responsibilities

• Recruiting and appraising staff.
• Training and supervising staff.
• Managing budgets and financial records.
• Maintaining stock and pricing control.
• Dealing with customer complaints and queries.
• Motivating staff to meet sales targets.
• Setting sales targets and promotional displays.
• Ensuring safety and health compliance.
• Liaising with management and stakeholders.
• Providing staff advancement opportunities.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Smoothie King is seeking an experienced Store Manager to oversee daily operations, manage staff, and drive sales at our Lansing, MI location. You will ensure excellent customer service, optimize inventory, and monitor financial performance while maintaining brand standards.

The ideal candidate will lead a team, manage budgets, and implement promotions to maximize profitability while upholding safety and health regulations.