Store Manager: Lead Teams, Boost Sales & Customer Experience

Smoothie King (SKFI); Grand Rapids (MI); In loco; USD 52.000 - 70.000; Tempo pieno

Descrizione del lavoro

Smoothie King is seeking an experienced Store Manager to oversee daily operations, staff supervision, and sales performance across our Grand Rapids location. You will ensure exceptional customer service, manage resources efficiently, and drive profitability while maintaining brand standards.

The role requires hands-on leadership, strong communication, and a customer-focused approach to deliver a superior shopping experience for guests and a supportive work environment for staff.

Competenze

• Must have strong commercial awareness and customer service focus.
• Excellent verbal and numerical skills and IT literacy.
• Proven ability to recruit, train, and motivate staff to achieve targets.

Mansioni

• Recruiting and appraising staff.
• Training and supervising staff.
• Managing budgets and financial records.
• Dealing with customer complaints and queries.
• Overseeing stock and pricing control and profitability.
• Motivating staff to meet sales targets and set new goals.
• Ensuring compliance with safety and health regulations.

Conoscenze

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication

Numerical skills

IT skills

Enthusiasm

Executive skills

Problem-solving

Initiative

Leading by example

Descrizione del lavoro

Smoothie King is seeking an experienced Store Manager to oversee daily operations, staff supervision, and sales performance across our Grand Rapids location. You will ensure exceptional customer service, manage resources efficiently, and drive profitability while maintaining brand standards.

The role requires hands-on leadership, strong communication, and a customer-focused approach to deliver a superior shopping experience for guests and a supportive work environment for staff.