Store Manager: Lead Teams, Elevate Customer Experience

Smoothie King (SKFI); Toledo (OH); On-site; USD 44,000 - 62,000; Full time

Job summary

Smoothie King is seeking an experienced store manager to lead daily operations at our Toledo, OH location, ensuring excellent customer service, inventory control, and profitable performance.

You will oversee staff, training, scheduling, budgeting, and compliance, while building a positive team culture and promoting health-focused products. This role requires a hands-on leader with strong communication and problem-solving skills.

Qualifications

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Responsibilities

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Job description

Smoothie King is seeking an experienced store manager to lead daily operations at our Toledo, OH location, ensuring excellent customer service, inventory control, and profitable performance.

You will oversee staff, training, scheduling, budgeting, and compliance, while building a positive team culture and promoting health-focused products. This role requires a hands-on leader with strong communication and problem-solving skills.