Retail Store Manager — Lead Team & Drive Experience

Lids; Tulalip Bay (WA); On-site; USD 48,000 - 78,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Retirement plan

Employee benefits

Paid Time Off

Employee discount

Career development

Team environment

Early wage access

Bonus potential

Job summary

Lids is seeking a Store Manager to lead daily retail operations in Tulalip Bay. You will drive sales, manage staff, and ensure top-tier customer service while upholding Lids standards in a fast-paced environment.

You will oversee hiring, onboarding, training, scheduling, and performance coaching, ensuring engaging team dynamics and compliance with company policies. This role offers growth opportunities within a nationwide retailer.

Qualifications

• Leadership experience overseeing a retail team.
• Ability to recruit, onboard, and train staff.
• Strong customer service focus with sales accountability.

Responsibilities

• Lead store selling strategy to hit KPIs and sales targets.
• Manage hiring, onboarding, training, and performance coaching.
• Oversee scheduling, payroll compliance, and store operations.
• Ensure exceptional customer service and loyalty program participation.
• Maintain store standards and execute visual merchandising.

Skills

Supervisory skills

Training delivery

Customer service

Team leadership

Communication skills

Travel willingness

Attendance discipline

Job description

Lids is seeking a Store Manager to lead daily retail operations in Tulalip Bay. You will drive sales, manage staff, and ensure top-tier customer service while upholding Lids standards in a fast-paced environment.

You will oversee hiring, onboarding, training, scheduling, and performance coaching, ensuring engaging team dynamics and compliance with company policies. This role offers growth opportunities within a nationwide retailer.