Retail Store Manager: Lead Sales & Customer Experience

The Guitar Center Company; Mesa (AZ); On-site; USD 48,000 - 70,000; Full time

Job summary

Music & Arts in Mesa, AZ is seeking a Retail Store Manager to lead day-to-day sales and operations while delivering excellent customer service and meeting sales objectives. The role includes supervising payroll, hiring, training, and overseeing store displays and inventory.

The position emphasizes promoting the Music & Arts lesson program, supporting teachers, and maintaining a high standard of customer care.

Qualifications

• High School Diploma or Equivalent.
• 2 years of relevant work experience.
• 3-5 years retail experience.
• Musical experience and interest.

Responsibilities

• Manage Sales team by coaching, counseling, advice, support, motivation or any information needed to help and meet their sales objectives.
• Stay current on financial data, inventory, and other statistics.
• Ensure all products in the store are available for purchase and displayed appropriately.
• Oversee payroll, recruiting, hiring and training of store employees.
• Execute operational tasks related to institutional sales and rental services for all accounts.
• Promote the Music & Arts lesson program and assist teachers.
• Demonstrate outstanding customer service to each and every customer.

Skills

Retail experience

Musical experience

Customer service

Education

High School Diploma or Equivalent

Job description

Music & Arts in Mesa, AZ is seeking a Retail Store Manager to lead day-to-day sales and operations while delivering excellent customer service and meeting sales objectives. The role includes supervising payroll, hiring, training, and overseeing store displays and inventory.

The position emphasizes promoting the Music & Arts lesson program, supporting teachers, and maintaining a high standard of customer care.