Retail Store Manager — Lead Sales & Customer Experience

Woodwind & Brasswind; Rock Hill (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with company match

Mental health support

Paid time off

Employee discount

Tuition reimbursement

Job summary

Music & Arts is seeking a Retail Store Manager to run day-to-day sales and operations while maintaining top-tier customer service. You'll coach the sales team, stay on top of inventory and financial data, oversee payroll and hiring, and grow the lessons program, all while ensuring excellent service for every customer.

The role supports full-time benefits including medical, dental, vision, 401K with company match, and more.

Qualifications

• Minimum: High School Diploma or equivalent.
• 2 years of relevant work experience.
• Preferred: 3-5 years retail experience.
• Musical experience and interest is a plus.
• Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws.

Responsibilities

• Coach, counsel and support sales team to meet sales objectives.
• Monitor financial data, inventory, and store statistics.
• Ensure products are available and properly displayed.
• Oversee payroll, recruiting, hiring and training.
• Manage institutional sales and rental services for accounts.
• Promote the Music & Arts lesson program and assist teachers.
• Deliver outstanding customer service to every customer.
• Additional duties as assigned.

Skills

Coaching sales team

Customer service excellence

Financial data awareness

Inventory management

Payroll & HR basics

Retail operations

Education

High School Diploma or Equivalent

2 years relevant work experience

Job description

Music & Arts is seeking a Retail Store Manager to run day-to-day sales and operations while maintaining top-tier customer service. You'll coach the sales team, stay on top of inventory and financial data, oversee payroll and hiring, and grow the lessons program, all while ensuring excellent service for every customer.

The role supports full-time benefits including medical, dental, vision, 401K with company match, and more.