Retail Store Manager: Lead Guest Experience & Sales

Delaware North at Little Caesars Arena; Detroit (MI); Sur place; USD 52 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus based onlevel

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or professional certifi c

Generous friends-and-family discounts

Résumé du poste

Delaware North Sportservice at Little Caesars Arena in Detroit, MI is seeking a Retail Store Manager to lead day-to-day operations, drive sales, and deliver exceptional guest experiences in a fast-paced sports venue.

You will hire, train, coach, and develop store associates, manage scheduling and performance, and ensure adherence to company policies and loss prevention standards while maintaining brand standards.

Qualifications

• Minimum of 2 years of supervisory experience.
• Minimum of 1 year of retail operations experience preferred.
• Ability to train and develop a team.
• Proficiency with Microsoft Office Suite.
• No degree required.

Responsabilités

• Hire, train, coach, and develop store associates to deliver exceptional guest service and achieve sales goals.
• Lead daily store operations, including scheduling, staff supervision, performance management, and execution of company initiatives.
• Drive sales and profitability through merchandising, promotions, and guest engagement.
• Ensure compliance with policies, cash handling, loss prevention, and regulations.
• Manage inventory through receiving, replenishment, cycle counts, and stock control.
• Monitor store performance metrics and identify opportunities to improve sales and efficiency.
• Maintain visual merchandising standards and keep the store clean, organized, stocked, and brand compliant.
• Foster a positive, guest-focused culture emphasizing teamwork and continuous improvement.

Connaissances

Supervisory experience

Retail operations

Team training & development

Microsoft Office

Outils

Microsoft Office Suite

Description du poste

Delaware North Sportservice at Little Caesars Arena in Detroit, MI is seeking a Retail Store Manager to lead day-to-day operations, drive sales, and deliver exceptional guest experiences in a fast-paced sports venue.

You will hire, train, coach, and develop store associates, manage scheduling and performance, and ensure adherence to company policies and loss prevention standards while maintaining brand standards.