Retail Store Manager: Lead, Coach & Grow Sales

United Wireless; Bristol Township (IL); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off (PTO)

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless in Bristol Township, IL is seeking a Store Manager to lead by example, inspire a high-performing team, and deliver an exceptional customer experience.

You will oversee staffing, scheduling, training, merchandising, and inventory, while driving sales, ensuring operational excellence, enforcing policies, and building an inclusive, motivated work culture that aligns with our #BeTheBestU values.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of experience in retail management preferred.
• Strong communication and leadership skills.

Responsibilities

• Lead and develop a high-performing team through coaching, feedback, recognition, and performance management.
• Provide exceptional customer service and assist with customer concerns when needed.
• Oversee staffing, scheduling, training, and employee development.
• Hire and onboard passionate individuals who align with United Wireless values.
• Drive sales performance and ensure the store meets established goals and success metrics.
• Manage store inventory, merchandising, and overall operational excellence.
• Oversee marketing initiatives and ensure promotional programs are executed appropriately.
• Support loss prevention and asset protection efforts.
• Stay current on products, services, sales strategies, and leadership practices.
• Create an inclusive and positive environment where employees feel supported and motivated.
• Follow and enforce United Wireless policies, procedures, and standards.
• Maintain a productive, customer-focused, and results-driven store environment.
• Other duties as assigned.

Skills

Leadership

Sales Management

Customer Service

Communication

Coaching

Hiring & Training

Education

High School Diploma or GED

Job description

United Wireless in Bristol Township, IL is seeking a Store Manager to lead by example, inspire a high-performing team, and deliver an exceptional customer experience.

You will oversee staffing, scheduling, training, merchandising, and inventory, while driving sales, ensuring operational excellence, enforcing policies, and building an inclusive, motivated work culture that aligns with our #BeTheBestU values.