Retail Store Manager — Lead, Coach & Drive Sales Excellence

Cricket Wireless LLC.; Concord (NC); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Tuition reimbursement

Paid Time Off and Holidays

Paid Parental Leave

Disability Benefits

Life and AD&D Insurance

Job summary

AT&T in Concord, NC is seeking a Store Manager to oversee daily store operations, lead a sales-driven team, and ensure top-notch customer experiences. You will manage merchandising, promotions, and outreach events while driving sales growth.

The role includes leadership development and a comprehensive training program. The position emphasizes coaching, strategic planning, and collaboration with stakeholders to implement initiatives beyond the store walls.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Well-developed planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Excellent communication and leadership skills.

Responsibilities

• Oversee daily store operations including merchandising and product launches.
• Lead and coach a team of retail sales consultants to meet sales and service goals.
• Exceed sales objectives and ensure an extraordinary customer experience.

Skills

Leadership

Sales experience

Communication

Team management

Analytical skills

Job description

AT&T in Concord, NC is seeking a Store Manager to oversee daily store operations, lead a sales-driven team, and ensure top-notch customer experiences. You will manage merchandising, promotions, and outreach events while driving sales growth.

The role includes leadership development and a comprehensive training program. The position emphasizes coaching, strategic planning, and collaboration with stakeholders to implement initiatives beyond the store walls.