Retail Store Manager II at Cox Communications Fort Smith, AR

Downtown Boulder Partnership; Fort Smith (AR); On-site; USD 61,600 - 92,400; Full time

Benefits offered by this job

401(k) with company match

Comprehensive health coverage

Paid vacation and holidays

Life and disability insurance

Pet insurance and travel discounts

Job summary

The Downtown Boulder Partnership is seeking a Retail Store Manager II in Fort Smith, AR. This role is crucial for managing store operations, driving sales, and ensuring customer satisfaction while maintaining profitability.

Responsibilities include hiring and training staff, setting performance goals, and monitoring store revenues. The ideal candidate should have strong retail management experience, a background in selling Wireless/Mobile products, and a flexible schedule availability.

Qualifications

• 5+ years of experience in a related field or 3 years with a bachelor's degree.
• Experience selling Wireless/Mobile products preferred.
• Willingness to work flexible hours and travel.

Responsibilities

• Manage all store operations and sales team.
• Drive sales and monitor revenues.
• Hire, train, and develop store staff.

Skills

Retail management

Sales

Customer satisfaction

Inventory management

Training and development

Education

High School Diploma or GED

Bachelor's degree in Business or related field

Job description

Retail Store Manager II – Fort Smith, AR

Retail Store Manager II is responsible for managing all store operations, including a team of sales and sales support employees. The focus is on driving sales of Cox Services while maintaining efficient operations to ensure maximum profitability.

Key responsibilities include monitoring store revenues and operational targets, customer satisfaction, inventory and shrink; assessing local competitors and pricing trends; and ensuring the store remains consumer relevant and competitively positioned.

What You'll Do

• Hire, train, develop, and discipline store staff
• Set performance goals and objectives for the team and individual employees
• Facilitate weekly sales meetings to align associates with corporate initiatives
• Manage individual store revenue, operational and customer satisfaction targets
• Monitor store shrink, conduct exception analysis and take corrective action
• Assess local competitive assortment and pricing trends and report discrepancies
• Create store labor plans based on corporate guidelines, seasonality, and customer demand
• Oversee daily cash handling and accounts payable
• Partner with Corporate Cox to align traffic trends with inventory requirements
• Oversee store and sales floor inventory to support corporate design strategy
• Maintain current job knowledge through ongoing training
• Perform other duties as required

Who You're

Minimum

• High School Diploma or GED and 5 years of experience in a related field; alternatively, a bachelor's degree with 3 years of experience or a master's/Ph.D. with up to 1 year of experience

Preferred

• Bachelor's degree in Business or related field
• Retail management with supervisory experience
• Experience selling Wireless/Mobile products
• Willingness to work a flexible schedule, including evenings, weekends, and holidays
• Willingness to travel
• Valid driver's license with acceptable driving record

Compensation & Benefits

Base Salary: $61,600.00 – $92,400.00 annually (range varies by location and candidate experience). Eligible for an annual incentive/commission target of $18,924.00.

• Competitive compensation package
• 401(k) with company match
• Comprehensive health, dental and vision coverage from Day One
• Life and disability insurance
• Paid vacation with flexible use, seven paid holidays, and up to 160 hours of paid wellness time per year
• Additional paid time off: bereavement, jury duty, volunteer, military, parental, COVID-19 vaccination leave
• Pet insurance, adoption assistance, travel and car discounts
• Opportunities for growth, mentorship, and advanced education support

Equal Employment Opportunity Statement

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, citizenship, or any other protected characteristic.