Retail Sales Associate

3M HEALTHCARE; Middletown (RI); On-site; USD 55,487 - 72,700; Full time

Benefits offered by this job

401k + company matching

Medical benefits

Paid time off

Job summary

Cox Communications is hiring a Retail Sales Associate to create exceptional customer experiences and drive sales in a retail setting.

The role includes explaining products, meeting sales targets, and assisting with store operations; a base pay plus commissions is offered along with a comprehensive benefits package. A flexible schedule including weekends and holidays is expected.

Qualifications

• Minimum: HS diploma/GED or up to 2 years of relevant work experience.
• Ability to meet established sales, retention, and customer experience targets.
• Strong interpersonal and communication skills to effectively sell products using a consultative approach.

Responsibilities

• Explain and demonstrate product capabilities and offer tailored suggestions.
• Meet or exceed targets for customer experience, sales, and retention.
• Assist with opening/closing of store retail environments and handle cash accurately.
• Engage in workshops, events, and product demos to drive interest.
• Support fellow sales agents and participate in regular training classes.

Skills

Customer service

Sales

Communication

Teamwork

Education

HS diploma/GED

Some college (preferred)

Tools

Cash handling

Job description

Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn’t it? How would you like to be responsible for creating those experiences with the potential of earning$55,487per year? Well, we can help make that happen. Cox Communications is looking for a Retail Sales Associatewho creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; you’re right where you need to be.

What You’ll Do

• Explain and demonstrate product capabilities as well as offer suggestions based on customer’s wants and needs
• Meet or exceed targets regarding customer experience, sales, and retention
• Assist with the opening/closing of one of our store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area

What’s In It for You?

Excellent question, and we have some good answers that we hope you like. As part of a customer loyalty‑driven team, there is a variable targeted total compensation of $55,487 ($26.68/hr.) while high earners (the top 10%) reach an average annual compensation of just over $72,700 ($34.99/hr.). Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full‑time hourly base rate of $18.19 per hour plus monthly targeted commissions of $1,471. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.

We want you to feel cared for and respected (like you do with our customers), and that starts with Cox’s highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.

Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it’s our goal to make sure you feel recognized for your contributions. It’s also important to work alongside colleagues who “get you.” At Cox, you’ll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.

Growth is a good thing, and you’ll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.

Who You Are

• Minimum: HS diploma/GED or up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions‑based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi‑task and prioritize in a service‑oriented, fast‑paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25‑50 pounds to help manage stock room inventory
• Preferred: Some college experience with a focus in sales, business and/or management
• Preferred: One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
• Preferred: Experience selling Wireless/Mobile products

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.