Retail Store Manager: Growth, Bonus & Benefits

Wild Bill's Tobacco; Hillsboro (OH); Vor Ort; USD 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Life insurance

Merchandise discounts

Development opportunities

Growth opportunities

Monthly bonus

Merit increase bi-annually

Recognition program

Zusammenfassung

Wild Bill's Tobacco is seeking a Retail Store Manager to oversee daily operations at our Hillsboro, OH location. You will lead staff, manage inventory and finances, and deliver exceptional customer service. A passion for retail management and tobacco is preferred.

The role requires leading a team, meeting sales goals, and ensuring policy compliance. You’ll work 40+ hours per week, including nights, weekends, and holidays, with opportunities for development and performance-based bonuses.

Qualifikationen

• At least 21 years old.
• Completion of high school degree.
• At least 1-2 years of previous manager experience.
• Flexible to work weekends and holidays, and 12-hour shifts when needed.
• Standing for long periods of time.
• Ability to lift up to 50 pounds.

Aufgaben

• Recruit, interview, select and retain top talent.
• Motivate, coach, develop, lead, and train the store employees on an ongoing basis.
• Create opportunities to develop team's product knowledge to be the expert.
• Develop team selling skills to meet or exceed sales goals.
• Manage and supervise a team of retail employees, including scheduling and performance management.
• Promote company policies and procedures and ensure all employees comply.
• Guides team to identify, recommend and implement changes to improve productivity.
• Sets clear performance expectations and ensures store team is trained in sales, customer service, and operations to meet company standards.
• Communicates priorities and sales driving information effectively to ensure store employees are equipped to maximize business opportunities.
• Maintaining a clean, safe environment by complying with all health and sanitation procedures
• Ensure the store is properly stocked with inventory and manage inventory levels and product ordering.
• Obtain product knowledge about all products as well as awareness of current product launches and promotions.
• Create relationships with customers in order to suggest products.
• Meet or exceed store sales and operational goals.
• Manage all store operations daily, including but not limited to inventory, cash handling, staffing, customer service, cash reconciliation, and bank deposits.
• Assisting customers with sales transactions and providing excellent customer service
• Develops plans and follows up to maximize sales and drive consistent performance results.
• Identifies performance opportunities and partners with District Manager to develop a plan to address and manage issues effectively.
• Stays informed on corporate communication, directives, initiatives, policies, and procedures.
• Implements store programs to increase efficiencies in sales, service, operations, and branding.
• Majority of business hours are spent standing on the sales floor greeting customers, coaching employees, and running the business where it matters most.
• Monitor and analyze sales and financial data to make strategic business decisions.
• Develop and execute marketing and promotional strategies to increase store traffic and sales.
• Stay up to date with industry trends and competition and make recommendations to District Management on ways to improve the business.
• Open and close the store which includes locking doors and arm the store.
• Work over 40 hours a week and available to work nights, weekends, and holidays.
• May require additional tasks, duties or projects as assigned.

Kenntnisse

Written and Communications

Leadership

Customer Service

Microsoft Office

Store Operations

Basic math

Ausbildung

High School Diploma

Tools

Microsoft Office

Jobbeschreibung

Wild Bill's Tobacco is seeking a Retail Store Manager to oversee daily operations at our Hillsboro, OH location. You will lead staff, manage inventory and finances, and deliver exceptional customer service. A passion for retail management and tobacco is preferred.

The role requires leading a team, meeting sales goals, and ensuring policy compliance. You’ll work 40+ hours per week, including nights, weekends, and holidays, with opportunities for development and performance-based bonuses.