Retail Store Manager

QVC, Inc.; King of Prussia (Montgomery County); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to enhance the shopping experience for guests. This role involves leading a stellar team, developing sales strategies, and ensuring that the store exemplifies brand values. With a commitment to inclusion and a comprehensive rewards package, this position offers a fantastic opportunity for growth and professional development. If you are passionate about retail and customer service, you will thrive in this supportive environment that values creativity and innovation.

Benefits

Health care benefits starting on day 1

401(k)

Paid time off

Tuition reimbursement

Employee assistance program

Parental leave

Paid volunteer hours

Company discounts

Qualifications

• 5+ years of management experience in retail environments.
• Proficiency in Microsoft Office and POS systems.

Responsibilities

• Create exceptional shopping experiences for guests.
• Develop strategies to increase sales and build loyalty.
• Recruit, train, and develop team members.

Skills

Management experience

Customer service

Sales strategy development

Team training and development

Microsoft Word

Microsoft Excel

POS systems

Tools

Kronos

POS systems

Job description

You will create an inspiring shopping experience in which our guests feel empowered to customize their space. As the Store Manager, you will promote the Ballard Designs brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales, and set your store to exceed all expectations.

You will report to the Regional Manager.

The hire location is King of Prussia, Pennsylvania.

Who We Are

Since 1982, Ballard Designs has offered a unique curation of home furnishings and décor from all periods and provenance. Its designers travel the world for inspiration, translating the latest fashion, color, and style trends into finely crafted products not found anywhere else. Ballard Designs is part of the Cornerstone brands - four interactive, aspirational home and apparel lifestyle brands that deliver inspirations that help customers enjoy, enhance, and celebrate life.

With almost 40 successful years as a direct marketer of globally inspired home furnishings, Ballard Designs is growing quickly through our retail and e-commerce divisions. To support this exciting growth, we are looking for motivated, team-oriented individuals to join our retail team. If this sounds like you, we need to meet you!

Your Impact

1. Make plans & improve EBITDA by creating the most fantastic place to work and shop by delivering an exceptional Guest experience.
2. Develop a strategy to increase sales and build guest loyalty through store programs, including Design Services, Ballard Designs Private Label Credit Card, community outreach, and additional corporate and regional events throughout the year.
3. Recruit, Train, and Develop Team Members in all open positions.
4. Forecast and adjust monthly payroll to maximize productivity, achieve sales/payroll goals, and complete workload.

What You Bring

• 5+ years of management experience in specialty retail or multi-unit retail business environments.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Proficiency in using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Kronos, and POS systems.
• Ability to lift and mobilize medium to large items, up to 50 lbs.

Remote work is not permitted in NYC currently.

LI-#Onsite

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

Our Principles guide our commitment to inclusion and belonging: Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right. We are dedicated to providing equal employment opportunities for all and comply with all applicable laws. If you need reasonable accommodations/support, please contact us at [e-mail].

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About Us

Join Our Team!

QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill, and Grandin Road. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. We bring innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites, and TV channels, making every screen a doorway to discovery, delight, and community.

QVC Group has team members in the U.S., the U.K., Germany, Japan, Italy, Poland, and China. We are an inspired and diverse team that combines shopping and entertainment for discerning shoppers. Working here means friendly teams, ambitious projects, and fast-moving careers!