Retail Store Manager

Boulder Connect; Guntersville (AL); On-site; USD 40,000 - 60,000; Full time

Job summary

Boulder Connect is seeking a Store Manager to lead daily retail operations and deliver outstanding customer service. You will coach the team, manage inventory, merchandising, and ensure a welcoming store environment that drives sales and customer satisfaction.

You will monitor performance, implement improvements, and maintain visual standards while guiding purchases with strong product knowledge to meet customer needs. This role emphasizes leadership and service in a fast-paced retail setting.

Qualifications

• Experience managing a retail team to meet performance goals.
• Strong leadership, coaching, and mentoring abilities.
• Excellent communication and customer-focused approach.
• Ability to apply product knowledge to guide purchases.

Responsibilities

• Coach, develop, and lead the retail team to achieve performance goals.
• Use expert product and sleep knowledge to help customers find personalized mattress and sleep solutions.
• Oversee merchandising, product presentation, and overall store appearance.
• Manage inventory processes to maintain accurate stock levels.
• Ensure the store environment is clean, welcoming, and customer-focused.
• Monitor sales performance and drive continuous improvement.

Skills

Proven retail management

Leadership and team coaching

Customer-focused communication

Product knowledge to guide purchases

Inventory and merchandising oversight

Job description

Store Manager

responsible for leading daily retail operations, driving sales, and delivering exceptional customer service.

Key Duties

• Coach, develop, and lead the retail team to achieve performance goals.
• Use expert product and sleep knowledge to help customers find personalized mattress and sleep solutions.
• Oversee merchandising, product presentation, and overall store appearance.
• Manage inventory processes to maintain accurate stock levels.
• Ensure the store environment is clean, welcoming, and customer-focused.
• Monitor sales performance and drive continuous improvement.

Qualifications & Skills

• Proven retail or sales management experience.
• Strong leadership and team coaching/mentoring skills.
• Customer-first attitude and excellent communication.
• Ability to apply product knowledge to guide purchase decisions.
• Organizational skills for inventory and merchandising oversight.