Retail Store Manager

val's services; Danbury (CT); On-site; USD 52,000 - 84,000; Full time

Job summary

val's services in Danbury, CT is seeking a Store Sales Manager to lead retail operations in a fast-paced, guest-focused setting, driving store performance and ensuring guests find the right sleep solution.

You will coach and develop the sales team, manage daily store activities, oversee merchandising and inventory processes, monitor KPIs, and implement strategies to improve results while maintaining integrity and teamwork.

Qualifications

• Proven leadership in retail sales or store operations.
• Strong coaching and team development skills.
• Results-driven with ability to manage KPIs.
• Excellent customer experience focus and communication.
• Knowledge of merchandising and inventory-related operations.
• Commitment to high standards, integrity, and teamwork.

Responsibilities

• Lead, coach, and develop the sales team to achieve sales goals and KPIs.
• Manage daily retail operations to deliver exceptional, guest-first service.
• Oversee merchandising standards and in-store presentation.
• Support inventory management and related operational processes.
• Monitor performance metrics and implement strategies to improve results.
• Maintain a culture of integrity, collaboration, and accountability.

Skills

Retail leadership

Coaching & development

KPI management

Customer experience

Merchandising & inventory

Integrity & teamwork

Job description

Store Sales Manager leads retail operations in a fast-paced, customer-focused setting, driving store performance and ensuring guests find the right sleep solution.

Key Responsibilities

• Lead, coach, and develop the sales team to achieve sales goals and KPIs
• Manage daily retail operations to deliver exceptional, guest-first service
• Oversee merchandising standards and in-store presentation
• Support inventory management and related operational processes
• Monitor performance metrics and implement strategies to improve results
• Maintain a culture of integrity, collaboration, and accountability

Qualifications & Skills

• Proven leadership in retail sales or store operations
• Strong coaching and team development skills
• Results-driven mindset with ability to manage KPIs
• Excellent customer experience focus and communication
• Knowledge of merchandising and inventory-related retail operations
• Commitment to high standards, integrity, and teamwork