Retail Store Leadership Trainee: Unlimited Commission

firstcash-holdings-inc; Memphis (TN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Unlimited Commission

Store Performance Bonus

Earned Wage Access

Job summary

FirstCash Holdings, Inc. is seeking a Store Management Trainee to develop leadership skills and gain hands-on management experience in retail operations.

You will work alongside store leadership to learn day-to-day operations and drive performance across customer service, inventory, training, and merchandising. The role offers an hourly wage of $17.50–$21.50 with unlimited commission and store performance bonuses, plus benefits and opportunities for growth.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, and team development skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Bilingual applicants encouraged to apply.
• Experience with retail POS systems is a plus.

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store while following asset protection and cash handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Help drive store performance by supporting sales, loan, and profitability goals.
• Learn how to analyze business results and support operational decision‑making.
• Monitor loan and buying transactions to ensure accuracy and compliance.
• Build product knowledge across a wide variety of merchandise categories.
• Complete management training and development assignments.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Team development

Coaching

Education

High school diploma or GED

Tools

POS systems

Job description

FirstCash Holdings, Inc. is seeking a Store Management Trainee to develop leadership skills and gain hands-on management experience in retail operations.

You will work alongside store leadership to learn day-to-day operations and drive performance across customer service, inventory, training, and merchandising. The role offers an hourly wage of $17.50–$21.50 with unlimited commission and store performance bonuses, plus benefits and opportunities for growth.