Retail Store Leadership Trainee: Commission + Bonuses

FirstCash, Inc.

Toledo (OH)

On-site

USD 34,000 - 46,000

Full time

14 days+
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Benefits offered by this job

Earned Wage Access
Employee discounts
401(k) auto-enrollment
Tuition reimbursement

Job summary

FirstCash, Inc. is seeking an ambitious Store Management Trainee to develop leadership skills, gain hands-on management experience, and build a retail operations career.

You'll work with store leadership to learn day-to-day operations, customer service, inventory management, and business performance while handling jewelry, electronics, tools, and more. This role offers competitive pay of $16.50–$22.00 per hour, unlimited commission, plus a store performance bonus and benefits.

Qualifications

  • 18+ years old with a high school diploma, GED, or equivalent experience.
  • Previous leadership, key-holder, supervisory, or management experience preferred.
  • Strong leadership, coaching, and team development skills.

Responsibilities

  • Deliver exceptional customer service and help create a customer-focused environment.
  • Learn and support all aspects of daily store operations.
  • Assist with coaching, training, and developing team members.
  • Support recruiting and talent development efforts.
  • Open and close the store while following asset protection and cash handling procedures.
  • Assist with inventory management, merchandising, and store presentation.
  • Help drive store performance by supporting sales, loan, and profitability goals.
  • Learn how to analyze business results and support operational decision-making.
  • Monitor loan and buying transactions to ensure accuracy and compliance.
  • Build product knowledge across a wide variety of merchandise categories.
  • Complete management training and development assignments.

Skills

Leadership
Customer service
Coaching
Team development

Education

High school diploma or GED

Tools

POS systems

Job description

FirstCash, Inc. is seeking an ambitious Store Management Trainee to develop leadership skills, gain hands-on management experience, and build a retail operations career.

You'll work with store leadership to learn day-to-day operations, customer service, inventory management, and business performance while handling jewelry, electronics, tools, and more. This role offers competitive pay of $16.50–$22.00 per hour, unlimited commission, plus a store performance bonus and benefits.

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