Retail Store Leadership Trainee - Build Ops & Teams

Cash America Pawn; San Antonio (TX); On-site; USD 34,000 - 47,000; Full time

Benefits offered by this job

Unlimited Commission

Store Performance Bonus

Employee Discounts starting day one

Tuition reimbursement opportunities

Earned Wage Access

Job summary

FirstCash Holdings, Inc. in the United States is seeking a Store Management Trainee to learn the day-to-day operations, develop leadership skills, and build a career in retail operations across diverse merchandise including jewelry, electronics, and tools.

You’ll work with store leadership to gain hands-on experience, coach teammates, manage inventory, and drive performance through sales and loans while adhering to procedures and store standards.

Qualifications

• 18+ years old with a HS diploma, GED, or equivalent.
• Previous leadership or supervisory experience preferred.
• Strong leadership, coaching, and team development skills.
• Able to stand, lift up to 50 lbs and perform physical tasks.
• Flexible retail schedule including weekends and holidays.
• Comfortable with various merchandise; firearms in FFL locations (cert provided).
• Strong customer service skills and a team‑oriented mindset.
• Basic math and computer skills; experience with retail POS systems a plus.

Responsibilities

• Deliver exceptional customer service in a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Coach, train, and develop team members.
• Support recruiting and talent development efforts.
• Open and close the store following asset protection procedures.
• Assist with inventory management, merchandising and store presentation.
• Help drive store performance by supporting sales, loan, and profitability goals.
• Learn how to analyze business results and support operational decisions.
• Monitor loan and buying transactions for accuracy and compliance.
• Build product knowledge across merchandise categories.
• Complete management training and development assignments.
• Perform other duties as assigned.

Skills

Leadership

Communication

Team development

Problem solving

Math skills

Multitasking

Bilingual

Education

High school diploma or GED

Tools

Retail POS

Job description

FirstCash Holdings, Inc. in the United States is seeking a Store Management Trainee to learn the day-to-day operations, develop leadership skills, and build a career in retail operations across diverse merchandise including jewelry, electronics, and tools.

You’ll work with store leadership to gain hands-on experience, coach teammates, manage inventory, and drive performance through sales and loans while adhering to procedures and store standards.