Retail Store Management Trainee — Learn Leadership, Earn Commission

FirstCash, Inc.; Orlando (FL); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Unlimited Commission

Store Performance Bonus

Earned Wage Access

Job summary

FirstCash Holdings, Inc. is seeking a Store Management Trainee to develop leadership skills and gain hands-on management experience in a retail environment that includes jewelry, electronics, tools, and more.

You’ll learn store operations, customer service, inventory management, and performance analysis while working with store leadership. The role offers competitive hourly pay with commission potential, benefits, and ample opportunities for advancement.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience
• Previous leadership, key-holder, supervisory, or management experience preferred
• Strong leadership, coaching, and team development skills
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks
• Flexible retail schedule, including weekends and holidays
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)
• Strong customer service skills and a team-oriented mindset
• Basic math and computer skills; experience with retail point-of-sale systems is a plus
• Strong organizational, communication, and problem-solving skills
• Ability to multi-task in a fast-paced environment
• Willingness to assist customers or retrieve merchandise from exterior areas
• Bilingual applicants encouraged to apply

Responsibilities

• Deliver exceptional customer service and help create a customer-focused environment
• Learn and support all aspects of daily store operations
• Assist with coaching, training, and developing team members
• Support recruiting and talent development efforts
• Open and close the store while following asset protection and cash handling procedures
• Assist with inventory management, merchandising, and store presentation
• Help drive store performance by supporting sales, loan, and profitability goals
• Learn how to analyze business results and support operational decision-making
• Monitor loan and buying transactions to ensure accuracy and compliance
• Build product knowledge across a wide variety of merchandise categories
• Complete management training and development assignments
• Perform other duties as assigned

Job description

FirstCash Holdings, Inc. is seeking a Store Management Trainee to develop leadership skills and gain hands-on management experience in a retail environment that includes jewelry, electronics, tools, and more.

You’ll learn store operations, customer service, inventory management, and performance analysis while working with store leadership. The role offers competitive hourly pay with commission potential, benefits, and ample opportunities for advancement.