Retail Store Leadership Trainee

FirstCash, Inc.; Dallas (TX); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Unlimited Commission

Store Bonus

Earned Wage Access

Employee Discounts

Benefits package (Medical/Dental/Visa/

Job summary

FirstCash Holdings, Inc. is seeking a Store Management Trainee to learn day-to-day retail operations and leadership skills. You will work with store leadership to develop teams, manage inventories, and drive performance across diverse merchandise categories.

The role emphasizes customer service excellence, training, and becoming proficient in store operations. Competitive hourly pay with commissions and bonus opportunities support growth and career advancement.

Qualifications

• Must be at least 18 years old with a high school diploma or equivalent.
• Leadership, supervisory, or key-holder experience is preferred.
• Strong leadership, coaching, and team development skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided).
• Bilingual applicants encouraged to apply.
• Basic math and computer skills; familiarity with POS systems is a plus.

Responsibilities

• Deliver excellent customer service and foster a customer-focused environment.
• Learn and support all aspects of daily store operations.
• Assist with coaching, training, and developing team members.
• Support recruiting and talent development efforts.
• Open and close the store while following asset protection and cash handling procedures.
• Assist with inventory management, merchandising, and store presentation.
• Help drive store performance by supporting sales, loan, and profitability goals.
• Learn to analyze business results and support decision-making.

Skills

Leadership

Customer service

Coaching

Team development

Organizational skills

Communication skills

Problem-solving

Multi-tasking

Education

High school diploma or GED

Tools

POS systems

Cash handling procedures

Job description

FirstCash Holdings, Inc. is seeking a Store Management Trainee to learn day-to-day retail operations and leadership skills. You will work with store leadership to develop teams, manage inventories, and drive performance across diverse merchandise categories.

The role emphasizes customer service excellence, training, and becoming proficient in store operations. Competitive hourly pay with commissions and bonus opportunities support growth and career advancement.