Retail Store Leader — WOW Customer Experience

Duluth Trading Company; Manassas (VA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision plans

401(k) Employer Match

Parental Leave

Paid holidays

Generous PTO

Daily pay available

Employee discount

Job summary

Duluth Trading Company in Manassas, VA is hiring a Full-Time Hourly Supervisory Retail Sales Manager to lead the store team and deliver WOW service. You will manage floor coverage, merchandising, and customer engagement while maintaining brand standards.

The role requires a high school diploma or equivalent, strong customer service skills, and the ability to work in a fast-paced retail environment. This on-site position offers comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Retail experience preferred but not required.
• Customer-centric approach.
• Ability to stand for extended periods and move around sales floor.

Responsibilities

• Develop familiarity with the Duluth brand and product knowledge to deliver solution-oriented, friendly service.
• Lead the store team to provide WOW! service and engagement with customers.
• Manage floor coverage to maximize the Duluth experience.
• Record and maintain accurate customer profile information.
• Set up promotions with proper signing and communication.
• Process receipts and transfers, merchandising, and stockroom organization.

Skills

Customer service

Leadership

Communication

Teamwork

Sales knowledge

Education

High school diploma or equivalent

Job description

Duluth Trading Company in Manassas, VA is hiring a Full-Time Hourly Supervisory Retail Sales Manager to lead the store team and deliver WOW service. You will manage floor coverage, merchandising, and customer engagement while maintaining brand standards.

The role requires a high school diploma or equivalent, strong customer service skills, and the ability to work in a fast-paced retail environment. This on-site position offers comprehensive benefits and growth opportunities.