Retail Sales Manager: Drive WOW Customer Experience

Tech Sales Jobs; Greensboro (NC); Sur place; USD 27 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Medical and Dental plans

Vision plans

Flexible Spending Accounts

Health Savings Account with company "

Life Insurance and AD&D

Short-Term Disability

401(k) Employer Match

Parental Leave

Paid holidays

Generous Paid Time Off

Daily pay available

Employee Discount

Résumé du poste

Duluth Trading Company in Greensboro, NC is seeking a Retail Sales Manager to drive WOW! customer service and lead the store team in delivering the Duluth experience. You will manage floor coverage, train staff, maintain merchandising standards, and ensure cash handling and POS accuracy while keeping the store welcoming and safe.

Retail experience is preferred; a high school diploma is required. This role emphasizes hands-on leadership, strong communication, teamwork, and a passion for

Qualifications

• High school diploma or equivalent.
• Retail experience is preferred but not necessary.
• Customer Centric.
• Takes pride in a job well done and shows ownership in the store.
• Operates with integrity and trust.
• Excellent communicator and listener.
• Collaborates and functions as part of a team.
• Authorized to work in the United States without sponsorship.

Responsabilités

• Develop an exceptional familiarity of the Duluth brand and product knowledge to provide solution-oriented, friendly service to customers and lead the store team.
• Personally demonstrate a high level of service and engagement and set expectations for the team.
• Manage floor coverage to engage the customer and drive the Duluth experience.
• Ensure that customer profile information is accurately recorded.
• Respond proactively, provide positive resolutions to customer concerns and be empowered to make decisions.
• Maintain merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging; ensure the sales floor is customer ready.
• Effectively set up sales and promotions with proper signing and communication.
• Execute and supervise the handling of merchandise receipts and transfers quickly and accurately, including checking in, hanging, steaming, and visual merchandising on the sales floor.
• Ensure company standards for cleanliness for the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
• Provide clear and consistent feedback to employees on a regular basis.
• Adhere to all company guidelines, policies and programs and sets a positive example.
• Understand, execute and train all cash-handling and reporting functions.
• Process all register functions and ensure they are followed in the store.
• Ensure the store is secured and respond to any alarms as directed.
• Ensure the safety of employees and customers and communicate concerns to Store Manager or Assistant Store Manager.

Description du poste

Duluth Trading Company in Greensboro, NC is seeking a Retail Sales Manager to drive WOW! customer service and lead the store team in delivering the Duluth experience. You will manage floor coverage, train staff, maintain merchandising standards, and ensure cash handling and POS accuracy while keeping the store welcoming and safe.

Retail experience is preferred; a high school diploma is required. This role emphasizes hands-on leadership, strong communication, teamwork, and a passion for