Retail Store Leader - Vision Care & Team Growth

LensCrafters; Santa Clarita (CA); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Santa Clarita, CA is seeking an Assistant Manager to lead in the absence of the Store Manager and act as a business owner within the local market. You will drive key performance metrics, coach the team, and ensure excellent customer service in a dynamic retail environment.

You will partner with the Store Manager to execute business plans, uphold store standards, and foster positive relationships with doctors and customers while managing schedules, daily operations, and

Qualifications

• 1+ year of management/supervisory experience with direct reports.
• Knowledge of retail operations, processes and policies.
• Strong basic math skills.
• Familiarity with cash registers, computers and calculators.
• Must have a strong command of the English language for all written correspondence and oral communication.
• Demonstrated high-level selling skills and problem-solving ability.

Responsibilities

• Delivers quality and improvement to exceed all key performance indicators (KPIs).
• Leads sales, conversion, customer count and store profitability goals.
• Supports store business plans to maximize sales and profit.
• Partners with store manager to lead and develop the team.
• Delivers clear, constructive, timely feedback and supports staff development.
• Executes visual directives and maintains store appearance.
• Maintains positive relationships with doctors and customers.
• Promotes policy compliance and performs administrative duties.
• Works a flexible schedule, including nights and weekends.

Skills

Strong math skills

Retail operations knowledge

Strong communicator

Problem solving

Education

College degree or equivalent

Tools

Cash register

Computers

Calculators

Job description

LensCrafters in Santa Clarita, CA is seeking an Assistant Manager to lead in the absence of the Store Manager and act as a business owner within the local market. You will drive key performance metrics, coach the team, and ensure excellent customer service in a dynamic retail environment.

You will partner with the Store Manager to execute business plans, uphold store standards, and foster positive relationships with doctors and customers while managing schedules, daily operations, and