Retail Store Leader: Telecom & Customer Experience

AT&T; McDonough (GA); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Disability Benefits

Job summary

AT&T is seeking an Assistant Retail Store Manager to help run a high-volume retail location. You will partner with the store manager to oversee daily operations, merchandising, and promotional launches while driving sales and delivering outstanding customer service.

As a leader, you will coach a team of retail sales consultants, plan events, and engage in off-site outreach. A track record in sales, management experience, and strong communication are essential.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Strong planning, analytical and problem-solving skills.
• Familiarity with wireless terminology, industry trends and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.

Responsibilities

• Oversee the daily operation of a retail store in partnership with the store manager.
• Assist with merchandising and product launches and help meet sales objectives.
• Provide an extraordinary customer experience with AT&T products and services.
• Lead outreach and promotional activities, including off-site events.
• Coach and develop a team of retail sales consultants to reach goals.

Skills

Excellent communication

Leadership

Sales experience

Customer experience

Management experience

Strategic thinking

Analytical skills

Job description

AT&T is seeking an Assistant Retail Store Manager to help run a high-volume retail location. You will partner with the store manager to oversee daily operations, merchandising, and promotional launches while driving sales and delivering outstanding customer service.

As a leader, you will coach a team of retail sales consultants, plan events, and engage in off-site outreach. A track record in sales, management experience, and strong communication are essential.