Retail Store Leader & Team Development

Cricket Wireless LLC.; Warwick (RI); On-site; USD 53,000 - 80,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Paid Time Off and Holidays

Paid Parental Leave

Adoption Reimbursement

Employee discounts on AT&T plans and a

Employee wellness programs

Job summary

AT&T Warwick, RI is seeking an Assistant Retail Store Manager to help oversee daily store operations and develop a high-performing team. You will partner with the store manager to ensure an extraordinary customer experience across products and services, including merchandising and launches.

You will coach retail sales consultants to hit sales and service goals, apply strategic thinking to drive results, and collaborate with stakeholders on initiatives beyond the store.

Qualifications

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Excellent communication and leadership skills.
• Prior management experience.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.
• Strategic perspective and ability to champion change.
• Inspiring your team through high performance, collaboration, and teamwork.
• Taking initiative, striving, and creating results.

Responsibilities

• Oversee daily store operations in partnership with the store manager.
• Lead, coach, and develop a team of retail sales consultants to meet sales and service goals.
• Assist with merchandising and product launches.
• Help meet and exceed sales objectives while delivering an extraordinary customer experience.
• Collaborate with stakeholders on store initiatives beyond the store walls.

Skills

Excellent communication and leadership

Sales/customer experience in telecom

Prior management experience

Planning and analytical skills

Wireless terminology & AT&T systems

Collaboration with stakeholders

Strategic perspective

Team motivation & high performance

Initiative & results-oriented

Job description

AT&T Warwick, RI is seeking an Assistant Retail Store Manager to help oversee daily store operations and develop a high-performing team. You will partner with the store manager to ensure an extraordinary customer experience across products and services, including merchandising and launches.

You will coach retail sales consultants to hit sales and service goals, apply strategic thinking to drive results, and collaborate with stakeholders on initiatives beyond the store.