Store Leader: Sales Performance & Customer Experience

Victra - Verizon Authorized Retailer; Littleton (CO); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

Dental Insurance

Vision Insurance

401K Match

Tuition Reimbursement

Store Bonus

Service Discount

Job summary

Victra - Verizon Authorized Retailer is seeking an Assistant General Manager to lead a store team, drive sales targets, and deliver outstanding customer experiences. You will coach staff, manage daily operations, and ensure store performance meets company standards.

You will hire and develop talent, monitor key metrics, resolve customer issues, and implement merchandising changes. The role requires leadership, a customer-service mindset, and the ability to work evenings and weekends.

Qualifications

• Background in customer service within the retail or wireless industry preferred
• 1-2 years of experience in a Customer Service or leadership role
• Management experience in a commissions-based sales environment
• Proven track record of achieving challenging team and individual sales goals

Responsibilities

• Talent Management — Selecting, hiring, and developing the best talent
• Results Driven — Owning your numbers and the store's commitments
• Customer Focus — Delighting customers through hands-on leadership
• Relationship Building — Earning commitment from your team and peers
• Change Management — Championing improvement in your store
• Strategic Thinking — Setting goals aligned to the business
• Inspirational Leadership — Leading through confidence and expertise

Skills

Leadership

Customer Service

Communication

Sales Coaching

Education

High School Diploma or GED

Job description

Victra - Verizon Authorized Retailer is seeking an Assistant General Manager to lead a store team, drive sales targets, and deliver outstanding customer experiences. You will coach staff, manage daily operations, and ensure store performance meets company standards.

You will hire and develop talent, monitor key metrics, resolve customer issues, and implement merchandising changes. The role requires leadership, a customer-service mindset, and the ability to work evenings and weekends.