Retail Store Leader: Ops, Service & Team Growth

goodwilltacomajobs; Tacoma (WA); On-site; USD 55,104,000 - 59,512,000; Full time

Benefits offered by this job

Medical, Vision, and Dental insurance

401(k) Retirement Plan

Paid time off

Holidays

Sick leave

Employee discounts

Career growth

Job summary

Goodwill South Tacoma, WA seeks an Assistant Store Manager to supervise retail supervisors and hourly staff, supporting the Store Manager to achieve sales, operations, staffing, and customer satisfaction goals in alignment with Goodwill’s mission.

This role involves opening/closing procedures, merchandising, inventory, audits, payroll, budgeting, and expense controls, while maintaining a safe, inclusive, and productive store environment. Competitive hourly pay of $20.00.

Qualifications

• High School diploma or GED equivalent
• 3+ years related experience in retail supervision or management with proven incremental supervisory advancement
• Exceptional analytical, judgment, decision-making and communications skills
• Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus

Responsibilities

• Support the Store Manager in achieving operational, financial, and customer service objectives within the retail environment.
• Perform all store opening and closing procedures and responsibilities
• Provide daily leadership and oversight of retail operations to ensure efficient store performance and a positive customer experience.
• Maximize sales through proper stock rotation, merchandising, signage, and inventory levels of new and used goods
• Assure a continuous flow of product through production support and partnership with inventory and new goods
• Ensure store audits are completed and maintained at or above established standards.
• Lead and coordinate semi-annual inventory processes, including preparation, execution, and follow-up activities.
• Monitor safe access procedures and ensure all cash handling activities comply with company policies and established controls.
• Oversee supply ordering and inventory management processes to support retail operations.
• Delegate work assignments appropriately to retail supervisors and hourly retail team members to support efficient store operations.
• Monitor operating expenses and assist in managing store budgets, including monthly and annual reporting requirements.
• Ensure payroll expenses remain within budget parameters.
• Ensure payroll records, timekeeping, wage requests, and employee documentation are accurate and current.
• Process and maintain records for employee reimbursements, petty cash, and travel-related expenses.
• Ensure building systems and facilities are properly maintained by submitting and monitoring maintenance requests.
• Actively participate in interviewing, onboarding, and training retail employees in accordance with Goodwill's hiring guidelines and practices.

Education

High School diploma or GED

Job description

Goodwill South Tacoma, WA seeks an Assistant Store Manager to supervise retail supervisors and hourly staff, supporting the Store Manager to achieve sales, operations, staffing, and customer satisfaction goals in alignment with Goodwill’s mission.

This role involves opening/closing procedures, merchandising, inventory, audits, payroll, budgeting, and expense controls, while maintaining a safe, inclusive, and productive store environment. Competitive hourly pay of $20.00.