Retail Assistant Manager - Lead Store Ops & Service

Goodwill-of-the-Olympics-and-Rainier-Region; Lakewood (WA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Vision, & Dental insurance

401(k) Retirement Plan

Paid vacation and holidays

Sick leave

Job summary

Goodwill of the Olympics and Rainier Region is seeking an Assistant Store Manager for our Lakewood, WA location. The role drives store operations, oversees retail supervisors and staff, and partners with the Store Manager to meet sales, staffing, and customer experience goals.

The role emphasizes strong leadership, financial controls, and a commitment to Welcome customers, encourage donations, and maintain a safe, productive workplace. Salary is $20 per hour with comprehensive benefits.

Qualifications

• High School diploma or GED required.
• 3+ years in retail supervision or management with progressive responsibility.
• Strong analytical, judgment, and communication skills.
• Excellent coaching, leadership, and interpersonal abilities.

Responsibilities

• Lead store operations and oversee retail staff to achieve sales and service goals.
• Oversee cash handling, audits, inventory, and payroll processes.
• Ensure regulatory compliance, safety, and loss prevention practices.
• Provide exceptional customer service and foster an inclusive shopping environment.

Skills

Retail leadership

Analytical skills

Coaching & mentoring

Communication

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Goodwill of the Olympics and Rainier Region is seeking an Assistant Store Manager for our Lakewood, WA location. The role drives store operations, oversees retail supervisors and staff, and partners with the Store Manager to meet sales, staffing, and customer experience goals.

The role emphasizes strong leadership, financial controls, and a commitment to Welcome customers, encourage donations, and maintain a safe, productive workplace. Salary is $20 per hour with comprehensive benefits.