Retail Store Lead – Growth & Operations

Goodwill Industries Southern New England Inc; Hamden (CT); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Referral bonuses

Retirement plan contributions

Tuition reimbursement

Gym reimbursement

Paid time off

Job summary

Goodwill Industries Southern New England Inc. is seeking an Assistant Store Manager to oversee store operations, donations processing, and staff supervision. The role includes ensuring customer service excellence, managing shifts, and maintaining retail standards.

Weekend/evening hours are typical in retail environments. The candidate should have a high school diploma or GED with at least two years of supervisory experience, and be proficient in MS Office.

Qualifications

• High school diploma or GED with 2+ years supervisory experience.
• Must be 18 years or older.
• Proficiency in Microsoft Office required.

Responsibilities

• Oversee donations handling and merchandise processing to maximize throughput.
• Drive sales via pricing, display, promotions and inventory control.
• Ensure high-quality customer service and store communications.
• Supervise community service workers and staff during shifts as assigned.
• Open and close the store daily and maintain safety procedures.

Skills

Supervisory experience

Retail operations

Customer service

Education

High school diploma or GED

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Goodwill Industries Southern New England Inc. is seeking an Assistant Store Manager to oversee store operations, donations processing, and staff supervision. The role includes ensuring customer service excellence, managing shifts, and maintaining retail standards.

Weekend/evening hours are typical in retail environments. The candidate should have a high school diploma or GED with at least two years of supervisory experience, and be proficient in MS Office.