Retail Team Leader - Drive Sales & Customer Experience

Spectrum; Jacksonville (NC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Comprehensive pay and benefits package

Job summary

Spectrum is hiring an Assistant Store Manager to lead a high-performance retail team in a fast-paced environment. You will coach staff, drive sales, manage daily operations, and ensure customer satisfaction across all interactions.

Requirements include 2-3 years in Sales/Customer Service, strong leadership, and the ability to recruit and mentor staff. A High School Diploma or equivalent is required, with a preference for additional education or certifications.

Qualifications

• Requires ability to lead in a fast-paced retail environment.
• 2-3 years Sales/Customer Service experience.
• Experience with managing teams and driving sales targets.
• Bachelor’s Degree or equivalent work experience is listed as preferred.

Responsibilities

• Lead and motivate the store team to achieve sales goals and deliver exceptional service.
• Coach employees to build relationships, resolve escalations, and upgrade customers.
• Recruit, train, and mentor team members in a fast-paced setting.
• Manage daily store operations, scheduling, and policy compliance.
• Create an exceptional customer experience and maintain organized, brand-aligned store.

Skills

Leadership

Sales

Customer Service

Team Coaching

Communication

Education

High School Diploma or Equivalent

Job description

Spectrum is hiring an Assistant Store Manager to lead a high-performance retail team in a fast-paced environment. You will coach staff, drive sales, manage daily operations, and ensure customer satisfaction across all interactions.

Requirements include 2-3 years in Sales/Customer Service, strong leadership, and the ability to recruit and mentor staff. A High School Diploma or equivalent is required, with a preference for additional education or certifications.