Retail Store Leader in Training

Hibbett, Inc.; Jackson (MS); On-site; USD 12,000 - 17,000; Full time

Job summary

Hibbett, Inc. is seeking a Manager in Training for our Mississippi location in Vicksburg to support store operations and drive exceptional customer experiences. This role trains to assume Store Manager responsibilities in their absence and to promote and sell merchandise with a strong emphasis on service quality.

The ideal candidate has 1–3 years in retail customer service, excels in a fast-paced setting, and demonstrates initiative, team collaboration, and attention to detail.

Qualifications

• Experience in retail preferred.
• 1-3 years of customer service experience.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provides knowledge and guidance to employees and customers in all departments when necessary.
• Is aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties as needed and is trained in the Store Manager’s responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal communication

Team player

Attention to detail

Multitasking

Self-starter

Initiative

Fast-paced work

Job description

Hibbett, Inc. is seeking a Manager in Training for our Mississippi location in Vicksburg to support store operations and drive exceptional customer experiences. This role trains to assume Store Manager responsibilities in their absence and to promote and sell merchandise with a strong emphasis on service quality.

The ideal candidate has 1–3 years in retail customer service, excels in a fast-paced setting, and demonstrates initiative, team collaboration, and attention to detail.