Retail Store Manager in Training

Hibbett, Inc.; West Point (MS); On-site; USD 17,000 - 25,000; Full time

Job summary

Hibbett Retail, Inc. in West Point, Mississippi is seeking a Manager in Training to assist the Store Manager with daily store operations, merchandising, and customer service excellence.

This role carries responsibility in the absence of the Store Manager and involves guiding staff across all departments to meet store goals. The candidate should have 1-3 years in customer service, strong communication skills, and the ability to thrive in a fast-paced retail setting, focusing on selling and

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of the store.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained.
• Perform general administrative duties and be trained in Store Manager’s responsibilities.
• Deliver extraordinary customer service and promote services and merchandise.

Skills

Customer service

Team leadership

Communication skills

Fast-paced environment

Job description

Hibbett Retail, Inc. in West Point, Mississippi is seeking a Manager in Training to assist the Store Manager with daily store operations, merchandising, and customer service excellence.

This role carries responsibility in the absence of the Store Manager and involves guiding staff across all departments to meet store goals. The candidate should have 1-3 years in customer service, strong communication skills, and the ability to thrive in a fast-paced retail setting, focusing on selling and