Retail Store Leader: Hire, Coach & Delight Customers

Bath & Body Works; Beachwood (OH); On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

40% discount

DailyPay

401k match

Paid time off

Job summary

Bath & Body Works in Beachwood, OH seeks a dynamic Supervisor to partner with the Store Manager in developing outstanding associates and delivering exceptional customer experiences. You will help drive growth by guiding day-to-day operations, coaching teams, and modeling strong selling behaviors.

The role emphasizes leadership, customer focus, and the ability to train and motivate staff to achieve sales goals while maintaining store standards and safety.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior supervisory experience, preferably in a retail setting.
• Thrives in a customer-first retail environment.
• Ability to foster a customer-focused selling culture.
• Effective communication and adaptability; ability to coach in the moment.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Lead opening/closing routines and store operations as delegated by the Store Manager.
• Collaborate with Sales Leadership Team to execute action plans and improve results.
• Provide coaching and feedback to associates to improve selling and customer experience.
• Lead in-store customer experiences with product knowledge and selling skills.
• Maintain safety, store standards and policy adherence.

Skills

Sales leadership

Customer service

Team supervision

Communication

Adaptability

Education

High school diploma

Job description

Bath & Body Works in Beachwood, OH seeks a dynamic Supervisor to partner with the Store Manager in developing outstanding associates and delivering exceptional customer experiences. You will help drive growth by guiding day-to-day operations, coaching teams, and modeling strong selling behaviors.

The role emphasizes leadership, customer focus, and the ability to train and motivate staff to achieve sales goals while maintaining store standards and safety.