Retail Store Leader: Growth & Customer Experience

La-Z-Boy Incorporated; Whitehall (Lehigh County); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

401k with company match

Paid time off

Job summary

La-Z-Boy Incorporated seeks a dynamic store leader to drive personal and store sales, lead a team, and manage operations to deliver exceptional customer experience. The role is pivotal for revenue growth and upholding ethics and brand standards within the store.

Responsibilities include coaching sales teams, maintaining profitability, executing sales promotions, and ensuring operational excellence while meeting schedule demands and community expectations.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3-5 years in a sales retail role.
• Proficient in MS Office and data analysis for P&L awareness.

Responsibilities

• Lead and develop sales team to achieve store revenue goals.
• Oversee store operations and financial performance (P&L).
• Uphold brand standards and customer experience across the store.
• Plan and execute promotions and events to boost market growth.
• Manage scheduling including evenings, weekends, and holidays.

Skills

Sales leadership

Customer service

Team management

Communication

Microsoft Office 365

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office 365

Job description

La-Z-Boy Incorporated seeks a dynamic store leader to drive personal and store sales, lead a team, and manage operations to deliver exceptional customer experience. The role is pivotal for revenue growth and upholding ethics and brand standards within the store.

Responsibilities include coaching sales teams, maintaining profitability, executing sales promotions, and ensuring operational excellence while meeting schedule demands and community expectations.