Store Leader: Drive Sales, Mentor Teams & Elevate Experience

La-Z-Boy; Dublin (CA); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

401k

Job summary

La-Z-Boy Incorporated in the United States seeks a dynamic retail leader to drive personal and store sales, lead a team, manage operations, deliver an exceptional customer experience, and implement strategies to reach revenue goals.

This role supervises up to 15 direct reports, ensures brand standards, cost controls, and customer satisfaction, and collaborates with support teams to optimize performance and growth.

Qualifications

• Education: bachelor’s degree; or equivalent experience.
• Experience: 3-5 years in business unit with a sales retail emphasis.
• Skills: Proficient in Microsoft Office 365, financial understanding, adept interpersonal communication, analytical abilities, goal orientation, team management, and customer service.

Responsibilities

• Lead and train sales teams to improve techniques and performance.
• Oversee recruitment, training, development, and succession planning for a top-performing team.
• Enhance employee engagement and maintain a positive workplace culture.
• Communicate effectively with staff and stakeholders.
• Achieve or surpass store and operating benchmarks.
• Evaluate team performance and behaviors to drive effectiveness.
• Model high standards for customer experience and sales processes.
• Maintain store profitability and manage financial metrics.

Skills

People leadership

Sales leadership

Team management

Customer service

Interpersonal communication

Negotiation

Microsoft Office 365

Financial understanding

Analytical abilities

Goal orientation

Education

Bachelor's degree or equivalent experience

Tools

POS systems

Job description

La-Z-Boy Incorporated in the United States seeks a dynamic retail leader to drive personal and store sales, lead a team, manage operations, deliver an exceptional customer experience, and implement strategies to reach revenue goals.

This role supervises up to 15 direct reports, ensures brand standards, cost controls, and customer satisfaction, and collaborates with support teams to optimize performance and growth.