Retail Store Leader: Grow Sales, Lead Teams, Delight Guests

T-Mobile US Inc.; Excelsior Springs (MO); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Stock grants and employee stockurchase

Paid time off and holidays

Parental and family leave

Job summary

T-Mobile US Inc. in Missouri seeks a Retail Store Manager to oversee store operations, engage customers, and drive performance. You’ll hire, schedule, train, and coach team members to uphold standards and brand experience.

You’ll own marketing, loss prevention, and labor management while monitoring sales, inventory, and store programs. Leadership motivates staff to meet safety and service goals, delivering a productive, customer-focused environment.

Qualifications

• Minimum requirement: High School Diploma or GED.
• 2–4 years of retail management experience preferred.
• 2–4 years of sales and sales management experience preferred.

Responsibilities

• Lead employee development and coaching to improve customer interactions and ensure training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention.

Skills

Leadership

Customer service

Store operations

Coaching

Education

High School Diploma/GED

Job description

T-Mobile US Inc. in Missouri seeks a Retail Store Manager to oversee store operations, engage customers, and drive performance. You’ll hire, schedule, train, and coach team members to uphold standards and brand experience.

You’ll own marketing, loss prevention, and labor management while monitoring sales, inventory, and store programs. Leadership motivates staff to meet safety and service goals, delivering a productive, customer-focused environment.